Don't think of returning your vehicle as the end. Think of it as a new
Returning Your Vehicle
Approximately 120-150 days before your lease is scheduled to end, a Lease-End
Brochure will be sent outlining what to expect when returning your lease
When you return your vehicle to Ford Credit, its overall condition will need
to be evaluated to determine if there are areas of chargeable Excess Wear and
Inspecting your vehicle provides you with options that will help avoid
charges at the end of your lease. Your dealer can provide needed repairs,
genuine Ford, Lincoln or Mercury parts, service and expertise on whatever is
needed to prepare your vehicle for return.
Approximately 35-45 days before your lease is scheduled to end, you will be
contacted by either your originating dealer* or a vehicle inspection company**
to arrange a date for your vehicle inspection. This inspection is a standard
practice and recommended so that you will be aware of our assessment of Excess
Wear and Use on your vehicle. If for some reason you are not contacted about an
inspection, contact your dealer for assistance.
On or before the scheduled lease-end date, return your vehicle to your
originating dealer.* We suggest scheduling an appointment for vehicle return in
advance to ensure that your dealer will be ready to support your needs. In
addition, failing to return your vehicle on time could result in additional
charges as described in your Red Carpet Lease Agreement. To fulfill your lease
obligations, you need to be present at vehicle return to:
- Review and sign the Odometer Statement (required by federal law).
- Pay any Excess Mileage and Excess Wear and Use charges.
* If you've moved and now live more than 75 air
miles from your originating dealer, you may return your lease vehicle to a
participating Ford or Lincoln dealer. Be sure to contact them for an appointment
prior to vehicle return. If you are having trouble locating a participating Ford
or Lincoln dealer, please contact our Customer Service Center.
inspection companies used by Ford Credit are:
- Alliance Inspection
- DataScan Field Services (DFS)
Normal vs. Excess Wear & Use
As your Lease Agreement states, Ford Credit expects lease vehicles to be
returned in good condition allowing for Normal Wear and Use (refer to your Lease
Agreement for information regarding vehicle Wear and Use). Chargeable Excess
Wear and Use is the result of damage to a vehicle outside the Normal Wear and
Excess Wear and Use also includes (see your Lease Agreement for additional
- Broken or missing parts (e.g., keys, key fobs, spare tire)
- Poor quality repairs
- Mechanical or electrical malfunctions
- Tires that are not of appropriate size or rating for the vehicle
You will be responsible for any chargeable Excess Wear and Use remaining at
vehicle return. To avoid these Excess Wear and Use charges, we recommend that
you have necessary repairs made prior to returning your vehicle. Be sure to
consult your dealer for any needs or questions you might have.
Some types of vehicle damage considered Excess Wear and Use may be covered by
your insurance policy. If this is the case, be sure to allow sufficient time for
claims to be processed and repairs to be completed before vehicle return.
If the mileage on your vehicle exceeds that allowed in your Red Carpet Lease
Agreement, you will be responsible for paying for the additional miles driven.
Please refer to your agreement for miles allowed and excess mileage charges.
These charges will be collected at vehicle return.